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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.collagenaustralia.net.au and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Collagen Australia include www.collagenaustralia.net.au. The Collagen Australia website is a ecommerce site. By using the Collagen Australia website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

Collagen Australia may collect personally identifiable information, such as your name. If you purchase Collagen Australia’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.

 

Information about your computer hardware and software may be automatically collected by Collagen Australia. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Collagen Australia website.

 

Collagen Australia encourages you to review the privacy statements of websites you choose to link to from Collagen Australia so that you can understand how those websites collect, use and share your information. Collagen Australia is not responsible for the privacy statements or other content on websites outside of the Collagen Australia website.

 

Use of your Personal Information

Collagen Australia collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

Collagen Australia may also use your personally identifiable information to inform you of other products or services available from Collagen Australia and its affiliates. Collagen Australia may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Collagen Australia does not sell, rent or lease its customer lists to third parties.

 

Collagen Australia may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Collagen Australia, and they are required to maintain the confidentiality of your information.

 

Collagen Australia may keep track of the websites and pages our users visit within Collagen Australia, in order to determine what Collagen Australia services are the most popular. This data is used to deliver customised content and advertising within Collagen Australia to customers whose behaviour indicates that they are interested in a particular subject area.

 

Collagen Australia will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Collagen Australia or the site; (b) protect and defend the rights or property of Collagen Australia; and, (c) act under exigent circumstances to protect the personal safety of users of Collagen Australia, or the public.

 

Use of Cookies

The Collagen Australia website may use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Collagen Australia pages, or register with Collagen Australia site or services, a cookie helps Collagen Australia to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Collagen Australia website, the information you previously provided can be retrieved, so you can easily use the Collagen Australia features that you customised.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Collagen Australia services or websites you visit.

 

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Collagen Australia by contacting us via our Contact Us page.

 

Changes to this Statement

Collagen Australia will occasionally update this Statement of Privacy to reflect company and customer feedback. Collagen Australia encourages you to periodically review this Statement to be informed of how Collagen Australia is protecting your information.

 

Contact Information

Collagen Australia welcomes your questions or comments regarding this Statement of Privacy. If you believe that Collagen Australia has not adhered to this Statement, please contact Collagen Australia by using our Contact Us page.